Return and Refund Policy

Thank you for shopping at Farm and Farmers! We take great pride in offering high-quality edible products, including seeds, chutney pickles, baking essentials, and more. Please read our Return and Refund Policy carefully before making a purchase.

1. Non-Returnable and Non-Refundable Products

Due to the nature of our products, all items sold on Farm and Farmers are non-returnable and non-refundable.
For health and safety reasons, edible items, including seeds, chutney pickles, and baking essentials, cannot be returned or refunded once they have been purchased and shipped.
We urge customers to carefully review their order before completing the purchase.

2. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at contact us within 24 hours of receiving the product.
We may offer a replacement product or store credit if the item is confirmed to be damaged or defective.
You may be asked to provide photographs of the product and its packaging to assist with our investigation.

3. Order Cancellation

Once an order is placed and payment is processed, it is immediately queued for processing and shipment. We are unable to cancel orders once they have been confirmed and payment has been processed.
Please carefully review your order before completing the checkout process.

4. Exchanges

We do not offer exchanges for any products purchased on our website. Please be sure you are satisfied with your selection before finalizing your order.

5. Incorrect or Missing Items

If you receive an incorrect item or your order is missing an item, please contact us within 24 hours of receiving your order. We will investigate the issue and resolve it, which may include sending a replacement item or offering store credit, depending on the situation.

6. Refunds

As all products are non-refundable, we do not offer refunds unless the product is damaged or defective.
In cases of approved refunds (e.g., for damaged or defective items), the refund will be processed to the original payment method within 7 business days.

7. Customer Responsibility

It is the customer’s responsibility to ensure the accuracy of the order before completing the purchase.
Please double-check your shipping address and contact information during checkout to avoid delays or errors, as we cannot be held responsible for issues resulting from incorrect details.

8. Health and Safety Considerations

For edible products, once the packaging has been opened or the product has been shipped, we cannot accept returns or offer refunds due to safety and hygiene concerns.
If you have any concerns about a product before purchase, please feel free to reach out to us for more information.

9. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact us:

Farm and Farmers
Email: dayafoods36@gmail.com
Phone: +91 70148 75374
Address:
Business Hours: