Shipping policy
Shipping Policy
At Farm and Farmers, we are committed to delivering your products in the best condition and as quickly as possible. Below, you will find details about our shipping policy.
1. Shipping Locations
We currently offer shipping to the following regions:
- Please check the availability of shipping to your location at checkout.
2. Processing Time
- All orders are processed within 7 business days, excluding weekends and holidays.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
3. Shipping Methods and Delivery Time
We offer several shipping options to fit your needs:
- Standard Shipping: Delivery within7 business days.
- Express Shipping: Delivery within 3 business days (
Please note that shipping times may vary depending on the destination, carrier, and other external factors (e.g., weather, customs delays).
4. Shipping Costs
Shipping costs are calculated based on the following:
- Your delivery address (local, national, or international).
- The weight and dimensions of the products in your order.
- The shipping method you select at checkout.
Shipping fees will be displayed before you finalize your purchase during checkout.
5. Packaging
We take great care to package our products to ensure they arrive safely at your doorstep. Edible products, such as seeds and chutney pickles, are packed securely to prevent damage or spoilage during transit. In the case of fragile or perishable items, we use special packaging materials to maintain their freshness and quality.
6. Tracking Your Order
Once your order has been dispatched, we will send you a tracking number to monitor your shipment. You can track your order through the carrier’s website or through the link provided in the confirmation email.
7. Delivery Delays
While we strive to ensure timely delivery, Farm and Farmers is not responsible for any delays caused by the shipping carrier or external factors such as weather conditions, strikes, or customs inspections. We encourage you to contact the shipping carrier directly if you experience a delay.
8. Lost or Damaged Items
- If your order is lost or damaged during shipping, please contact us immediately contact us.
- We will work with the shipping carrier to resolve the issue and ensure your satisfaction. For damaged items, you may be asked to provide photographs of the damaged goods and packaging for inspection.
- In the case of a lost package, we will initiate an investigation with the carrier, and we will either replace the items or issue a refund once the investigation is completed.
9. International Orders
- For international orders, customs fees, import duties, and taxes may apply depending on the destination country. These fees are the responsibility of the customer and will not be covered by Farm and Farmers.
- Delivery times for international orders may be longer, depending on the customs process in your country.
10. Address Accuracy
Please double-check your shipping address during checkout. Farm and Farmers is not responsible for orders that are delayed or undelivered due to incorrect address information. If you notice an error in your shipping address, please contact us immediately to make changes before the order is dispatched.
11. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some items may have shipping restrictions due to local laws or regulations (e.g., perishable goods like chutneys or pickles). If this applies to your order, we will notify you and work to resolve the issue.
12. Returns & Exchanges
If you experience any issues with your shipment, such as damaged or incorrect items, please refer to our [Return & Refund Policy] for further assistance.
13. Contact Us
If you have any questions or concerns about your shipment or shipping policies, please don’t hesitate to contact us at:
Farm and Farmers
Email: dayafoods36@gmail.com
Phone: +91 70148 75374
Address:
Business Hours: